01About these terms

These terms apply to purchases made on rigotailor.com and to services provided by the Rigo Tailor atelier in Doha. By placing an order you agree to them.

02Prices & currency

All prices are shown in Qatari riyal (QAR). We take care to keep prices accurate; if an error is found we will contact you before processing your order.

03Ordering

You need an account to place an order. An order is confirmed once payment has been received. Product photographs are for illustration, and colours may appear slightly different on your screen.

04Payment

Orders are paid by direct bank transfer, using your order number as the reference. Orders are held on-hold until payment reaches our account. Full details are on our Online Payment page.

05Bespoke commissions

Bespoke garments are cut to your own measurements after a private consultation. The details, amount due and timeline of each commission are agreed with you before work begins.

06Delivery & collection

Collection or delivery arrangements are confirmed with you when your order is ready.

07Returns & exchanges

If there is a problem with your order, please contact us as soon as possible. Because bespoke pieces are made for one person, they are handled case by case. We will always try to put things right.

08Changes to these terms

We may update these terms from time to time. The version shown on this page applies to new orders.

09Contact

Questions about these terms? Email [email protected] or message us on WhatsApp at +974 5568 6161.